The Wayside Network

Qui audet audit

Courses Details

Next Steps

The Effective Internal Auditor (Joint Course with GEB Solutions)

Target Audience:	Internal audit managers and experienced internal auditors
Maximum Number:	9
Time commitment /cost:	2 days / £795 (discounts for multiple bookings)
Course documentation:	Binder with narrative text, slides, examples, case studies and exercises

There is no doubt that internal audit has changed dramatically over the last decade and that it will continue to do so. But how many internal audit functions comprise staff with the right skills and competencies? Not just the technical skills but the interpersonal skills that really make individuals effective in their roles?

This highly participative and interactive two day workshop will give participants the opportunity to try out some of the skills needed by internal auditors in a risk free environment.

In advance of the course participants will be required to complete a questionnaire which will be used during the course looking at their own internal audit functions.

Objectives
This course is particularly effective in-house where the head of internal audit wants to raise the game for everyone on the team.

Outline of the Day

Introduction and objectives Introducing the course leaders and the participants. Setting objectives and expectations	Joint Diagnosis The importance of problem solving Precision questioning
The Paradigm Shift in Internal Audit Feedback on pre-course exercise How Internal Audit has changed Internal Audit skills and competencies The facilitative model of audit	Feedback and decision to act Giving and receiving feedback Exercise on feedback What happens if the customer gets stuck? Intervention Styles (informative, prescriptive, confronting, supportive, catalytic, cathartic) Exercise on intervention styles What if it gets nasty? Conflict management including exercises
The Audit Cycle Introduced The purpose of audit: producing reports or enabling management to improve management of risk? Gaining Entry, getting started and contracting Joint Diagnosis Feedback and Decision to Act Gaining Commitment and Implementation Disengagement (learning and empowering)	Gaining Commitment and Implementation When it works it really works The Change Equation Influencing skills Attracting and Bridging Exercise in attracting Dealing with the emotional baggage of change Sharing experiences of the curve Goal and milestone setting
Getting Started The first crucial stage Establishing rapport including using active listening Demonstrating empathy Establishing credibility Building trust and confidence Contracting with each other	Disengagement How well did we do? Evaluation methods Reflection: The Learning Cycle: Observe, Reflect, Joint Diagnosis, Implementation Giving support empowering rather than checking up The auditor as coach

Courses

Contact us about this or other courses.